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My first priority is to provide my customers with their perfect pair of shoes for their wedding or other important event . I make every effort to accomodate every request and listen to every detail to ensure you are happy with your purchase.
The designs in my shop are custom-made and made-to-order items. Since there is a great deal of time and expense invested in creating these products specifically for you, I cannot accept returns for a refund, but I will do everything I can to overcome any problems you may have with your purchase.
Items are only returnable within 3 days from receiving package AND ONLY if the item needs slight repairs (shoe material itself becomes removed or crystals are missing). No monetary funds/costs will be reimbursed. The customer is responsible for all shipping costs. "Exchange" refers to the exact pair you ordered only being repaired. To validate any needed repairs, pictures of item must be furnished via email within 24 hours of receiving product. This policy is subject to change without notice and is at the sole discretion of seller.
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